LivestockWay — Hauler User Manual

1Sign Up

Visit tms.livestockways.com and click "Sign Up":

1. Click "Sign Up" button
2. Select "Hauler" as your role
3. Enter: Full name, Email, Password (strong), Account type (Individual preferred)
4. Click "Create Account"

2Verify Your Email

You'll receive a verification email:

1. Check your inbox for email from LivestockWay
2. Click the verification link or enter the OTP code
3. Your account is now ready!

3Choose Your Plan

Select a subscription plan after verification:

4Complete Stripe Connect

Set up your payment account to receive earnings:

1. Click the yellow "Complete Stripe Setup" banner on your dashboard
2. You'll be redirected to Stripe's verification page
3. Provide: Business type, Identity info, Bank account details
4. Stripe will verify your information (usually instant)
5. Return to LivestockWay — the banner disappears ✓

What happens next: When trips complete and shippers confirm delivery, your earnings are automatically transferred to your connected bank account (minus 3% platform fee).

Left Sidebar Navigation

• Dashboard — Home / stats
• Loadboard — Browse available loads
• My Loads & Offers — Loads you've bid on
• Bookings — Truck availability requests from shippers
• Contracts — Confirmed agreements with shippers
• Trips — Active, completed, and past trips
• Fleet — Your trucks and drivers
• Messages — All conversations
• Earnings (Wallet) — Payment history
• Subscription — Plan + billing
• Profile Settings — Account info, documents, etc.

1Add a Truck

1. Go to Fleet → Vehicles tab
2. Click "+ Add New Vehicle"
3. Fill in the form:
   • Truck Type: Semi-trailer, Livestock trailer, Box truck, etc.
   • License Plate: Vehicle plate number
   • Capacity: Head count (e.g., 80 cattle, 200 sheep)
   • Compartments: How many separate sections
   • Dimensions: Length × Width × Height (in feet)
   • Insurance Provider: Your liability insurance info
   • Compliance Documents: Upload valid permits, inspection certificates
4. Click "Save Vehicle"

2Add a Driver

1. Go to Fleet → Drivers tab
2. Click "+ Add Driver"
3. Fill in: Name, Email, Phone, License number, DOT certifications
4. Click "Add to Fleet"
5. Driver receives an email to activate their account (optional for basic drivers)

3Post Truck Availability (Optional)

Let shippers know when you have capacity available:

1. Go to Fleet → "Post Available Truck" or click "Post a Truck" from dashboard
2. Select a truck you added
3. Set: Available dates, route preference, hourly/day rate (optional)
4. Click "Post Availability"
5. Shippers can now book your truck directly from the Truck Board

1Browse the Loadboard

1. Click "Loadboard" from sidebar
2. You see a list of all available loads posted by shippers
3. Each load card shows:
   • Shipper name & ratings
   • Origin → Destination (pickup and dropoff locations)
   • Species, head count, weight
   • Expected pickup date & delivery date
   • Asking price (per trip, per head, or per mile)

2Use Filters

Find loads matching your preferences:

• Distance — Max miles from your location
• Price Range — Min/max asking price
• Pickup Date — Dates available
• Species — Cattle, pigs, sheep, poultry, etc.
• Status — Open (available), Pending offer, etc.

3Make an Offer

1. Click on a load that interests you
2. Click "Make Offer" button
3. A chat/message box opens. Fill in:
   • Your offered price (can be higher, lower, or same as asking)
   • Select a truck from your fleet
   • Optional message: "Can pick up on Tuesday morning" etc.
4. Click "Send Offer"

4Track Your Offers

1. Go to "My Loads & Offers" tab
2. See all your offers: Pending (waiting for shipper response), Accepted, Rejected
3. Continue negotiating until both parties agree

1Shipper Creates Contract

After you negotiate and both agree on terms, the shipper creates a formal contract. You'll receive a message:

• "Shipper Name created a contract for you to review"
• Go to Contracts tab in the sidebar
• You'll see the contract in "Pending Review" status

2Review the Contract

Click on the contract to see all details:

3Accept or Reject

1. Review all contract terms carefully
2. If terms are acceptable, click "Accept Contract"
3. Confirmation dialog appears — confirm again
4. Contract status changes to "ACCEPTED"
5. A trip is automatically created in "Ready to Start" status
6. For ESCROW contracts, shipper has already paid (funds held in escrow)

1View Your Trips

1. Click "Trips" from sidebar
2. See all trips organized by status:
   • Ready to Start — Accepted contracts waiting for execution
   • In Progress — Trips currently underway
   • Delivered — Completed deliveries awaiting confirmation (shipper side)
   • Completed — Fully finished, payment processed

2Start a Trip

1. Go to Trips → "Ready to Start"
2. Click on a trip to open trip detail
3. Click "Start Trip" button
4. Confirm: This starts real-time GPS tracking
5. Trip status changes to "In Progress" ✓

3View Trip on Map

• Trip map shows: Pickups (red pins) → Dropoffs (green pins) → Optimal route
• Your live location tracked in real-time (once trip starts, you can see your truck
• Route plan shows recommended stops and waypoints
• Shipper can see your location in real-time on their side

4Multiple Loads in One Trip?

A trip can include multiple loads from different shippers. On the Trip Detail page:

• All loads are listed with pickup and dropoff locations
• Each load has separate pickup/delivery proof sections
• You must upload photos for each load individually
• Trip is only "delivered" when ALL loads are dropped off

1At Pickup Location

1. When you arrive at pickup location, open Trip Detail
2. Find the load in the list
3. Click "Upload Pickup Photos"
4. Take photos of:
   • Animals being loaded into your trailer
   • Overall condition at origin
   • Any identifying markers or tags
5. All photos upload to the load record with timestamp ✓

2At Delivery Location

Repeat for delivery:

1. Arrive at dropoff location
2. Open Trip Detail → find load
3. Click "Upload Delivery Photos"
4. Take photos of:
   • Animals being unloaded
   • Condition upon arrival
   • Receiver name and signature (handwritten or electronic)
   • Any notes (damage, mortality, etc.)
5. Enter receiver details:
   • Name of person receiving
   • Their signature
6. Click "Confirm Delivery"

3Mark Trip as Delivered

1. When all loads have delivery photos uploaded:
2. Click "Mark Trip as Delivered" button (top of trip page)
3. Confirm: "Yes, complete this trip"
4. Trip status changes to "Delivered" ✓

How Payment Works

Fee Breakdown Example

If you accept a contract for $1,000:

• Contract amount: $1,000.00
• Platform fee (3%): −$30.00
• Stripe processing fee: ~−$5.00 (varies)
• You receive: ~$965.00

View Your Earnings

1. Click "Earnings" (or "Wallet") from sidebar
2. See a breakdown:
   • Total Earnings — All time revenue
   • Pending Payouts — Money waiting to transfer (trips not yet confirmed by shippers)
   • Paid Out — Successfully transferred to your bank
3. Click on any transaction to see details

Direct Payment Mode (Alternative)

If a contract is marked as "DIRECT" payment (not ESCROW):

• No escrow payment handled by LivestockWay
• You and shipper arrange payment independently (bank transfer, check, cash, etc.)
• No 3% platform fee charged
• After delivery, shipper may upload a screenshot of payment proof
• This is at your own risk — LivestockWay doesn't guarantee payment

Check Your Current Plan

1. Click "Subscription" from sidebar
2. You'll see:
   • Your current plan (Free, Monthly, or Annual)
   • Usage: How many trips you've completed
   • Renewal date / cancellation option

Upgrade from Free to Paid

1. Click "Upgrade to Paid" button on Subscription page
2. Choose: Monthly ($70/mo) or Annual ($700/yr)
3. You'll be taken to Stripe Checkout
4. Enter card details and click "Pay"
5. Payment processed — plan activated instantly ✓

Cancel or Change Plan

• To Cancel: Click "Cancel Subscription" on Subscription page
• Access ends at the end of your current billing cycle
• You can always re-subscribe
• To Change: (e.g., Monthly → Annual) — contact Support

Support Options

• In-App Support Tickets: Click "Support" in sidebar → Submit a ticket with photos/details
• Email: support@livestockways.com
• Live Chat: (if available on website)

Common Issues & Solutions